SHIPPING & RETURNS
🚚 Shipping Information – Australia Wide
At Champagne with Annie, we aim to get your order to you as quickly and smoothly as possible.
📦 Shipping Options
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Standard Shipping – Flat Rate: $10
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Express Shipping – Flat Rate: $12
All orders are sent via Australia Post and include tracking.
📬 Delivery Timeframes
Once dispatched, you’ll receive a tracking number to follow your parcel’s journey.
Please note: While we do our best to ship promptly, delivery times may vary depending on your location and seasonal demand.
⚠️ Delivery Delays
Once your order has left our hands and is with Australia Post, we are unable to take responsibility for any delays that may occur.
If you experience a delay, we kindly ask that you follow up directly with Australia Post using your tracking details.
📝 Terms & Conditions
Thank you for shopping with Champagne with Annie!
We truly appreciate your support and want you to love your purchase. Below you’ll find our returns and refunds policy, designed to keep things simple, fair, and respectful — just like our brand.
🛍 Returns & Exchanges
We understand that sometimes things don’t work out. If you're not completely satisfied with your item or have purchased the wrong size, we’re here to help. These are the terms:
ALL CLOTHING PRODUCTS:
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Returns are accepted within 30 days of receiving your order.
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Items must be:
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Unworn and unused
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In original packaging
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Free from marks, damage, odours (including body or smoke smells)
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Please include your receipt or proof of purchase with your return.
EARRINGS and BANGLES:
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We do not accept any returns or exchanges
💳 Refunds
Once your return is received and inspected, we’ll notify you by email.
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If approved, your refund will be processed to your original method of payment.
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Please allow a few business days for the refund to appear, depending on your bank or payment provider.
🚚 Return Shipping
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Return shipping costs are the responsibility of the customer.
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Shipping fees (original and return) are non-refundable.
We recommend using a trackable shipping method, as we can’t guarantee receipt of items that get lost in transit.
📬 Need Help?
If you have any questions or concerns, please reach out before returning your item. We’re always happy to help!